Welcome to RAM International Shipping (“RAM,” “Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request quotes, communicate with us, or use our logistics and shipping services.
- Information We Collect
We may collect the following categories of personal information:
Personal Information You Provide
- Full name
- Email address
- Phone number
- Company name
- Billing and shipping addresses
- Vehicle details / VIN / shipment information
- Payment and billing information
- Documents related to customs/export/import
- Any other information submitted through forms, email, phone, or chat
Information Collected Automatically
When you use our website, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on site
- Referring website URLs
- Clickstream and interaction data
- Cookie and tracking data
- How We Use Your Information
We use collected information to:
- Provide freight forwarding, logistics, and shipping services
- Process quote requests and bookings
- Communicate regarding shipments and service updates
- Verify identity and shipment ownership
- Process payments and invoices
- Improve website functionality and customer experience
- Conduct internal analytics and performance tracking
- Send marketing communications (where permitted by law)
- Comply with legal, customs, regulatory, and contractual obligations
- Prevent fraud and unauthorized activity
- Sharing of Information
We may share your information with:
Service Providers
Third-party vendors assisting with:
- Payment processing
- CRM and email systems
- Website hosting
- Marketing and analytics platforms
- Customer support tools
Logistics / Shipping Partners
- Carriers
- Freight forwarders
- Customs brokers
- Port authorities
- Warehouses
- Inspection partners
- Government agencies where required
Legal / Compliance
When required to:
- Comply with law, subpoena, or legal process
- Protect rights, property, or safety
- Prevent fraud or illegal activity
We do not sell personal information to third parties.
- Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Operate website functionality
- Analyze traffic and usage behavior
- Improve marketing performance
- Retarget advertisements
You may disable cookies through your browser settings; however, some website functionality may be affected.
- Marketing Communications
We may send promotional emails, newsletters, and updates regarding our services.
You may opt out at any time by:
- Clicking “Unsubscribe” in emails
- Contacting us directly at: [email protected]
- Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
- Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal / tax / regulatory obligations
- Resolve disputes
- Enforce agreements
- Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Access personal information we hold about you
- Request correction of inaccurate data
- Request deletion of personal information
- Opt out of certain data processing / marketing
- Appeal denied privacy requests where applicable
To exercise privacy rights, contact us at:
[email protected]
- Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.
- Children’s Privacy
Our services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children.
- International Data Transfers
If you access our website outside the United States, your information may be transferred to and processed in the United States or other countries where we operate.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon posting the revised version on this page.
- Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
RAM International Shipping
235 Fairfield Ave, West Caldwell, NJ 07006 USA
Email: [email protected]
Phone: +1 (973) 732-7700
Website: https://www.ram-shipping.