FAQ

We can handle various types of cargo, from general freight to special requests, such as hazardous materials, oversized items, or perishable goods.

We have the experience and expertise to handle your cargo with care and safety, and we use the appropriate equipment and packaging to protect your goods.

We also comply with the international standards and regulations for handling different types of cargo, such as IATA, IMDG, or DOT .

The rates for our logistics services depend on various factors, such as the type, weight, volume, and value of your cargo, the mode of transport, the origin and destination of your shipment, the service level, and the market conditions.

We can offer you the best rates and service for your logistics requirements, by negotiating with our network of suppliers and carriers, and by applying our knowledge and skills to optimize your logistics process.

We can also provide you with a free quote for your shipment, based on your specific needs and preferences.

You can book a shipment with us by contacting us through our website, phone, email.

We will ask you for some basic information about your shipment, such as the type, weight, volume, and value of your cargo, the mode of transport, the origin and destination of your shipment, the service level, and any special requests.

We will then provide you with a booking confirmation, a tracking number, and an invoice for your shipment.

You can also track your shipment online, using our website.

You can pay for our logistics services using various methods, such as credit card, debit card, RTP, ACH, or wire transfer.

We accept payments in USD, GBP or EUR. We also offer flexible payment terms, such as prepay, collect, or credit, depending on your credit history and relationship with us.

We will provide you with a receipt for your payment.

The transit time for air freight depends on various factors, such as the distance, the mode of transport, the route, the season, and the customs procedures.

In very rough estimates, air freight can take anywhere from 1 to 10 days, depending on the origin and destination of the shipment.

However, these are only approximate figures, and the actual transit time may vary depending on the specific circumstances of each shipment.

There are several factors that can influence the time delivery on air freight, such as:

• The distance and route of the shipment: The longer the distance and the more stops or transfers involved, the longer the transit time will be.
• The customs clearance and inspection procedures: The time it takes for the cargo to clear customs and undergo inspection can vary depending on the destination country, the type and value of the cargo, and the documentation and fees required.
• The efficiency and availability of the cargo handlers: The time it takes for the cargo to be loaded and unloaded from the aircraft, as well as the storage and handling facilities at the airport, can affect the transit time.
• The weather and environmental conditions: The weather and environmental conditions can affect the flight schedule and the safety of the cargo.

The transit time for ocean freight depends on various factors, such as the distance, the mode of transport, the route, the season, and the customs procedures.

In very rough estimates, ocean freight can take anywhere from 5 to 45 days, depending on the origin and destination of the shipment.

Some of the factors that affect the delivery time of ocean freight are:

• The distance and route of the shipment: The longer the distance and the more stops or transfers involved, the longer the transit time will be.
• The customs clearance and inspection procedures: The time it takes for the cargo to clear customs and undergo inspection can vary depending on the destination country, the type and value of the cargo, and the documentation and fees required.
• The efficiency and availability of the cargo handlers: The time it takes for the cargo to be loaded and unloaded from the vessel, as well as the storage and handling facilities at the port, can affect the transit time.
• The weather and environmental conditions: The weather and environmental conditions can affect the sailing schedule and the safety of the cargo.
• The market demand and supply: The market demand and supply can affect the availability and price of ocean freight services.